Operations experience. Systems thinking. A growing practice in technology and automation.
Operations · Logistics · Business Analysis · Technology
Career & education path
Compass Group Canada / Gourmet Cuisine
Supervised transportation and scheduling operations, connecting driver schedules, vehicle allocation, and day-to-day logistics. Worked through changing operational needs to coordinate service execution.
I’ve worked where plans meet reality: business processes, stakeholder requirements, daily coordination, and transportation scheduling. That experience shapes how I think about systems — and the people who rely on them.
Today, I’m exploring how data, technology, and automation can make everyday operations clearer and easier to manage.
Experience across the systems that keep businesses moving.
Supervised transportation and scheduling operations, connecting driver schedules, vehicle allocation, and day-to-day logistics. Worked through changing operational needs to coordinate service execution.
Worked across inventory processes, returns, claims, recalls, and vendor processes, with an emphasis on operational accuracy and shrink control.
Coordinated business operations and administration, including documentation, executive support, and customer communication.
Worked with stakeholders to gather requirements and map processes. Supported UAT, documentation, data analysis, gap analysis, and feasibility analysis.
Supported process execution and client delivery, working with quality requirements, deadlines, escalation management, and compliance.
Operational experience, analytical thinking, and an expanding technical toolkit.
Understanding the moving parts, and keeping them connected.
Turning operational needs into clear requirements and workflows.
Building a toolkit for more informed operational decisions.
Exploring where technology can take repetitive work out of the way.
A space to connect practical problems with technical possibilities.
A concept for connecting lead research, agent-based workflows, and integrations.
Exploring the connection between fleet information, scheduling, and clearer decisions.
Experiments in hosting AI agents and automation tools on lightweight cloud infrastructure.
Start with understanding. Build toward something useful.
Understand the people, the system, and the constraints before reaching for a solution.
Map the dependencies. Find the bottlenecks and the places where change matters.
Simplify the process. Remove unnecessary steps and make the work easier to follow.
Introduce technology where it creates useful capacity, with people still in control.
Toronto School of Management
Operations, technology, or the interesting space in between. Connect with me on LinkedIn to continue the conversation.